Privacy Policy — Mountain Peak Roofing & Exteriors

This Privacy Policy explains what information Mountain Peak Roofing & Exteriors LLC ("we", "us", "our") collects through this website and by phone, text, and email, how we use it, and the choices you have. This is a template that should be reviewed by legal counsel before publication.

Information we collect

When you submit a form on this site we collect the name, phone number (including mobile number), email address, property address, service selection, and any message you provide, along with the date and time of your submission, the page URL, and the exact consent language shown to you at the time you submitted.

How we use your information

To contact you about your estimate, project, or service request by phone, text, or email.
To send appointment confirmations, reminders, and project updates.
With your separate, optional consent, to send marketing text messages and emails.
To keep records of consent and opt-out requests as required by law and by mobile carrier rules.
To improve our services and this website.

Text messaging and your mobile number

If you provide your mobile number and check a consent box, we use it to send you the message types you agreed to. Consent to receive marketing messages is never a condition of purchasing any goods or services, and each consent is collected separately and is not pre-checked as a bundle.

No mobile information will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text message originator opt-in data and consent records are not shared with any third parties, except with the messaging service providers and subcontractors that help us deliver messages you requested, and those providers may not use the information for any other purpose.

You can stop text messages at any time by replying STOP to any message from us, and get help by replying HELP. Message frequency varies. Message and data rates may apply. Full details, including program name and supported carriers, are in our SMS Terms & Conditions.

Sharing with service providers

We share information only with vendors that help us operate our business (for example CRM, SMS and email delivery, and scheduling tools), each bound by contract to use it only to provide services to us. We do not sell your personal information. We may disclose information when required by law or to protect our legal rights.

Retention

We keep lead and project records for as long as needed to serve you and to meet legal, tax, and carrier record-keeping obligations, including proof-of-consent and opt-out records for text messaging.

Your choices and requests

You can unsubscribe from marketing emails using the link in any marketing email, stop text messages by replying STOP, and ask us to access, correct, or delete your information. Submit any privacy or data request, or change your messaging preferences, through our contact form, or call or text us at 801-8ROOF-88 (801-876-6388).

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Contact

Mountain Peak Roofing & Exteriors LLC · 801-8ROOF-88 (801-876-6388) · contact form